Contact & Support
General Support
For questions about the product, your account, or technical issues.
Email: [email protected]
Response time: Within 2 business days
Billing & Subscriptions
For questions about charges, invoices, subscription management, or cancellation.
Email: [email protected]
Billing is processed by Paddle as Merchant of Record. For payment-specific inquiries, you can also contact Paddle directly through your purchase receipt.
Refund Requests
If you need a refund, contact us or Paddle via the billing links in your purchase receipt. Where applicable law gives you a withdrawal right, that right applies.
See our Refund Policy for full details.
Cancellation
You can cancel your subscription at any time from your billing area. Cancellation takes effect at the end of the current billing period. If you need help cancelling, email us and we will assist.
About SonIQ
SonIQ is a digital software product (SaaS). Subscriptions are sold by Paddle.com Market Limited as Merchant of Record. Paddle handles checkout, invoicing, tax collection, and payment processing. SonIQ provides the software service.
Service provider: Izhevska Olena Petrivna, Ukraine
Website: soniqcloud.com